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Bid opportunityClosed

ScriptPro Upgrade and Maintenance

HEALTH AND HUMAN SERVICES, DEPARTMENT OF › OFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION (ASA) › PROGRAM SUPPORT CENTER ACQ MGMT SVC

Response deadlineSep 21, 2026 12:00 PM EDT
View official notice on SAM.gov (opens in a new tab)
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Key decision factors

Response deadline
Sep 21, 2026 12:00 PM EDT
Posted
Sep 16, 2026 12:00 AM EDT
Notice type
Combined Synopsis/Solicitation
Set-aside
Not provided or not applicable
PSC
7A20 — Application development software delivered by perpetual license, consisting of analysis, design, development, code, test and release packages associated with application development projects.
Place of performance
Not specified
Current status
Closed

Notice details

Official status
Closed
Normalized group
Bid opportunity
Notice ID
e5f3c5f6c0bf461e82fd1e2480638cad
Solicitation number
26-SOL-IHS1524457

Description

Displayed as sanitized plain text from SAM.gov. Retrieved Sep 17, 2026 10:23 PM EDT.

The Department of Health and Human Services (HHS) Indian Health Service (HIS) has a need for ScriptPro maintenance and support. The Pharmacy Department utilizes ScriptPro pharmacy automation equipment to support high-volume prescription fulfillment and patient safety. The department fills out approximately 1,000 prescriptions daily. Continued vendor maintenance is required to preserve equipment warranties, reduce medication errors, and ensure accurate National Drug Code (NDC) verification. This requirement combines ongoing maintenance services with a comprehensive operating system and infrastructure upgrade to ensure system reliability, cybersecurity compliance, and continuity of pharmacy operations.

Attachments

1 attachment reported by SAM.gov

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Contacts

Darnell Harkless
Primary
darnell.harkless@hhs.gov

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Pursuit risk (separate from your match score)

Strong pursuit warning

This notice contains language indicating a sole-source or otherwise restricted procurement. Review the cited evidence before investing time in a response.

Detected in

  • Solicitation document“and market research identified no alternative source capable of meeting the proprietary software, hardware-integration, and warranty requirements. Accordingly, ScriptPro is the only known source capable of meeting the Go”
  • Solicitation document“Contracting Officer authorizes alternate procedures in writing. (d) Submission of alternate payment procedures authorization. If alternate payment procedures are authorized, the Contractor must include a copy of the Cont”
  • Solicitation document“ally states that use of a non-OEM provider could void manufacturer warranties, introduce cybersecurity risk, and negatively affect patient safety, and market research identified no alternative source capable of meeting t”
  • Solicitation document“1,000 prescriptions per day, while helping reduce medication errors and ensure accurate National Drug Code (NDC) verification. ScriptPro’s unique value to the Government is the proprietary integration of its robotics, so”
  • Solicitation document“ed in Section B. The quote shall provide product specifications for the specific items listed in the schedule, and all terms and conditions, as applicable. The quoter must be an authorized distributor/reseller for the qu”

Pursuit risk is evaluated separately from your match score above and never changes it. This is not a legal or eligibility determination — verify against the official SAM.gov notice and attachments.