OtherClosed

EPICOR IT Maintenance System

JUSTICE, DEPARTMENT OF › DRUG ENFORCEMENT ADMINISTRATION

Response deadlineSep 30, 2026 10:00 AM EDT

Verify before acting. Users must verify deadlines, amendments, attachments, eligibility, and submission requirements on the official SAM.gov notice. Read the Data Disclaimer.

Key decision factors

Response deadline: Sep 30, 2026 10:00 AM EDT
Posted: Sep 23, 2026 12:00 AM EDT
Notice type: Special Notice
Set-aside: Not provided or not applicable
NAICS: 541519 — Other Computer Related Services
PSC: 7A21 — Business Application off-the-shelf software delivered by perpetual license, which also encompasses enterprise level software enabling mission capability and business operational support.
Place of performance: Arlington, Virginia
Current status: Closed

Notice details

Official status: Closed
Normalized group: Other
Notice ID: b83ad50f738d46f2b7cd09adc6cfa604
Solicitation number: D-27-TC-0003

Description

Displayed as sanitized plain text from SAM.gov. Retrieved Sep 25, 2026 2:10 AM EDT.

The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.

Attachments

1 attachment reported by SAM.gov

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Contacts

Robert Radke

Primary

robert.j.radke@dea.gov

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Pursuit risk (separate from your match score)

Strong pursuit warning

This notice contains language indicating a sole-source or otherwise restricted procurement. Review the cited evidence before investing time in a response.

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Description“The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing mai”

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